FAQ
Frequently Asked Questions
Answers to the most common questions from our global B2B partners.
What is the MOQ?
MOQ depends on the model and customization scope. Trial quantities can be discussed.
Do you support OEM / ODM?
Yes. Logo, color, system, language, packaging and bundle options are available.
Can I order a sample?
Yes. Samples are available so you can evaluate the product before scaling.
What customization options are available?
We can discuss logo printing, shell colors, system language, packaging, inserts and accessory bundles.
How long is the production lead time?
Lead time depends on quantity and customization. We confirm the production schedule in the quotation.
How is quality ensured?
Products are checked during assembly and inspected again before packing and shipment.
How do you handle shipping and logistics?
We coordinate export packaging and delivery options based on your destination and order size.